Ida: Setting Up Outlook Express Email Program
Open Outlook Express.
If a wizard starts, then go to option 7.
1] Click Tools on the menu bar.
2] Click Accounts in the Tools menu
3] Click on the Mail tab.
4] Click Add.
5] Click Mail in the Internet Accounts box.
6] Complete the following fields in the Internet Connection Wizard window:
7] Display Name - The name that will display on an email sent (This can be anything you wish).
8] Email Address - The email address that will display on an email sent using this account.
9] Reply Address - The email address to which replies will be sent. (Leave Blank if it is the same)
10] Incoming Mail Server (POP3) - The mail server from which email for this profile is to be retrieved.
mail.heartoftn.net
11] Outgoing Mail Server (SMTP) - The mail server through which email sent using this profile will go.
mail.heartoftn.net
12] Account Name - The account name that you have been assigned to access your email. It must be the same as your email address.
13] Password - must be all small letters (lowercase)
14] Click the Box for: My server requires authentication
15] All the other default settings should work fine.
16] Click OK on the Internet Accounts box and then Finish!
You have completed the Internet Connection Wizard.

(03/09/08)

Michelle: I can not log in to my mail through webmail????? A message appears stating that webmail disk space is running low, please contact administrator, something about "ignore-low-disk-space true" to webmail.ini file to bypass this check. Please explain??? (02/04/08)

KR: I'm having the same problem. Contacted support this morning. Have not heard anything yet. (02/04/08)

Wade: Mine did the same thing, then "fixed" itself when the format changed--BUT now I can't send anything from webmail. The send icon blinks red. ??? (02/12/08)

Sysop: Sorry about the problem. Seems a backup program filled the disk space. All was protected by our Mirror Mail server. Access was denied for about 2 hours. (02/18/08)

Sysop: The Send problem was only in the Smooth Parchment template. That probelm has been fixed and all Webmail templates are working now. (02/18/08)

Support: Solution First make sure you are connected to the Internet. Does your web browser work? If you have not changed anything since the last time you checked / sent mail, do not adjust your settings simply close Outlook Express, reopen it and try again later. If this has not resolved your problem you need to check your Outlook Express settings, making sure that the POP3 and SMTP servers are correct, and that your full user name and password are correct. Then test your connection by following this procedure. Click the Start button then RUN type in cmd on (Windows NT/2000/XP) or Command (Windows 95/98/ME). This will open a new command prompt window, with white text on a black screen. Type in the following exactly as it appears. You will not see what you are entering so take it slowly, and if you make a mistake, start again. telnet news.heartoftn.net 110 and then click the Enter key on your keyboard. You will then be connected to the email server. Type in USER followed by your email address e.g. USER johnsm@heartoftn.net and then click the Enter key. You will then get a message +OK Please enter your password, with the PASS command Type in PASS followed by your password e.g. PASS pw12345etc and click the Enter key. If it is correct, you will get an OK Well done message. If you can do this, you have connected to the Mail server and so the problem lies somewhere with Outlook Express. If you can't get in this way either, it could be that your password has somehow become corrupted. Try changing it in Mail Manager on our home page. Try again. If this does not resolve your problem are you running anti virus software or firewalls? If so disable them and try again. If the problem has vanished, configuration of these products could be the problem, particularly if they are set to automatically scan incoming and outgoing email. NOTE: Windows XP has a firewall built into the operating system which you can disable by selecting there too and try again. If this does not resolve the problem try Clicking on Start then Run then type in cmd On the screen which opens, type in netsh int ip reset c:\resetlog.txt If this does not resolve the problem, Call for help. (01/20/08)

Support: The following steps will remove any password set in the Internet Explorer Content Advisor and allow you to reset the program to its original state.

1) Click on Start and choose Run.
2) Type in RegEdit and select OK.
3) Now click on the little plus sign to the left of H_KEY_LOCAL_MACHINE.
4) Continue to drill down, always clicking on the plus sign at the left of the named key, through Software, Microsoft, Windows, Current Version and Policies.
5) Now click on the Ratings folder.
6) In the right pane of the RegEdit window, you will see an icon called Key. Click on it and press Delete.
7) Next, choose Registry and then Exit to exit RegEdit. You have just deleted your original Content Advisor password.
8) Restart the computer and run Internet Explorer again.
9) Choose View and then Internet Options (or Options for version 3.x). For IE 5 or greater, Click on Tools, Internet Options.
10) Click on the Content tab and click on Disable. When asked for a password, don't enter anything; just click on OK. This will disable Content Advisor because there's no longer a password. If not then enter a new password and try again.

(12/08/07)

Sysop: Our News server no longer requires a login to connect. The settings are: news.heartoftn.net and no login. Un-check the login required box in your Newsgroup settings. (12/04/07)

Support: If you are a member but not connecting through one of our ports, you can still access our "news2.heartoftn.net" News Server with login required. (01/20/08)

Support: To add the Email Icon to the Top of you Windows Vista Internet Explorer, just click on Tools at the top right on your icon bar. Select Toolbars and then select Customize. In the left window, select Email then click Add. Then to the right of thr right window, click on Move Up until the email icon is below your home icon. Now it will be displayed on your Icon Bar of IE. (05/31/07)

Support: The pulsating dial tone may be an indicator that you have voice mail waiting in your mailbox at your phone company. Try clearing out your voicemail and you should get a solid dial tone you can connect with. (02/19/07)