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  <h1>Friendly Relations System</h1>

  <p><font face="Arial, Helvetica, sans-serif">The Friendly Relations System or
    "Friends" is a spam prevention system that will check incoming mail based
    upon a list of known email addresses. The Friends system can operate in the
    following modes:</font></p>
  <ul>
    <li><a href="#kids"><font face="Arial, Helvetica, sans-serif">Kids safe mode</font></a><font face="Arial, Helvetica, sans-serif">
      - Only accept mail from known friends</font></li>
    <li><font face="Arial, Helvetica, sans-serif"><a href="#track">Keep track
      of Friends but don't block anything or request confirmation</a>.</font></li>
    <li><font face="Arial, Helvetica, sans-serif"><a href="#request">Request confirmation
      from sender</a></font></li>
    <li><font face="Arial, Helvetica, sans-serif"><a href="#smitespam">SmiteSpam
      mode</a> - Request confirmation if SmiteSpam gives it a rating bigger than
      selected.</font></li>
    <li><font face="Arial, Helvetica, sans-serif">Allow all mail through - Friends
      system disabled</font></li>
  </ul>

  <h3><a name="kids"></a>Kids Safe mode</h3>
  <p><font face="Arial, Helvetica, sans-serif">This is the highest level of safety.
    Mail is only allowed through if the inbound email address is in the list of
    known friends. If this is not the case the inbound message is bounced with
    a notification that this person is not accepting mail from unknown senders.
    </font></p>
  <p><font face="Arial, Helvetica, sans-serif">This safe mode message can be customised
    at the server level by creating a text file &quot;kids-safe.eml&quot; in the
    SurgeMail directory.</font></p>

  <h3><a name="track"></a>Keep track of Friends but don't block anything or request confirmation</h3>
  <p><font face="Arial, Helvetica, sans-serif">This mode is most similar to &quot;<a href="#request">Request
    confirmation mode</a>&quot;, the difference is that this mode does not hold
    messages from unknown senders and it does not send a message to them requesting
    confirmation. So it simply applies the friends list, accepting known friends
    and leaving unknown ones for another feature/filter to deal with.</font></p>

  <h3><a name="request"></a>Request confirmation mode</h3>
  <p><font face="Arial, Helvetica, sans-serif">In this mode if a message is received
    from an unknown user an email is sent to this person requesting them to respond
    to confirm that they are human. If a response is received the original message
    will be delivered. On a regular basis a status report message is sent to the
    user providing information of the friends system and any mail pending delivery.</font></p>
  <p><font face="Arial, Helvetica, sans-serif">The Friends system may be temporarily
    disabled if an urgent message is expected from an unknown address using the
    &quot;Un-Block&quot; button. This will effectively turn either the &quot;Request
    confirmation mode&quot; or the &quot;Kids safe mode&quot; into &quot;Allow
    all mail through&quot; for a period of three hours.</font></p>

  <h3><a name="smitespam"></a>SmiteSpam mode</h3>
  <font face="Arial, Helvetica, sans-serif">In this mode if a message is recieved
  from an unknown user and it gets a SmiteSpam rating of more than selected then
  a request confirmation message is sent as per the 'request confirmation mode'
  above.</font>

  <h2>Configuration:</h2>
  <p><font face="Arial, Helvetica, sans-serif">The friends system must be enabled
    at server level (<a href="global.htm#g_friends_only">g_friends_only</a>). If
    enabled at server level, the following settings can be set by the user: </font></p>

  <h3>Message</h3>
  <p><font face="Arial, Helvetica, sans-serif">The message sent to users to request
    confirmation that they are human. </font></p>

  <h3>Exceptions</h3>
  <p><font face="Arial, Helvetica, sans-serif">A set of rules defining email that
    is exempt from the friends email filtering system. </font></p>

  <h3>Pending</h3>
  <p><font face="Arial, Helvetica, sans-serif">A list of pending messages currently
    awaiting confirmation that the sender is human.</font></p>
  <font face="Comic Sans MS">

  <h3>Incoming/Outgoing</h3>
  <p><font face="Arial, Helvetica, sans-serif">List of messages received and sent.
    </font></p>

  <h3>Log</h3>
  <p><font face="Arial, Helvetica, sans-serif">Log of actions performed on the
    Friends system. </font> </p>

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